Benefits

When it comes to process outputs, practice-based evidence suggests co-design produces:

• Better matching of services to people’s needs, improved outcomes of service and service utilisation

• Increased staff satisfaction in delivering an useful service that people value

• Better use of resources reduced waste.

• When it comes to personal and professional outcomes, co-designers often report:

  • Increase self-efficacy

  • Strengthened social connections

  • Strengthened understanding of their condition/situation and where to access support

  • Skill improvement (critical analysis, research, design, evaluation etc.)

  • Identification of new career opportunities, including co-design and lived experience work.

  For professionals:

  • a deeper understanding of the people they serve (including the diversity of their needs)

  • a deeper understanding of how people experience the care they and others provide

  • improved curiosity and ability to challenge assumptions (leading to improved outcomes in working with clients).

• When it comes to systems outcomes, we hope to see (among other results):

  • Improved capacity to manage and commission co-design

  • Increased and improved involvement of people with lived experience in critical decision making

  • Improved trust in systems, including their ability to listen and respond to user feedback

  • New relationships between those helping and being helped - moving away from paternalistic and assumption-driven models of care.